Gary’s Cycles Delivery Information
Here at Garys Cycles, we aim to deliver your items quickly and efficiently as possible. However, there is the odd occasion where stock might change when you purchase an item. If this occurs we will contact you straight away with an updated estimated delivery time to re-stock the product or provide you with an alternative solution.
Unfortunately, we are not permitted to ship Trek bicycles outside of Ireland. Any delivery of Trek Bikes will be done via our own delivery van. Notwithstanding this exception they can be purchased online, but must be collected in-store or hand delivered to customers.
- When you place your order you will receive an email that your order is in progress. This can take 2-3 working days, if the product is out of stock it normally will take 3-5 working days for the product to come back into stock.
- Once the order has been posted it can take 2-3 working days to be posted by An Post here in Ireland and please allow for 4-5 working days to be sent to the UK.
- If you have any questions on your order status then please contact Ciaran or Gary on firstname.lastname@example.org
- For orders over 100.00 euro you will be provided with a tracking number.
Please note: that at certain times of the year (Christmas etc.) when demand is high you should allow extra days for shipping.
Returns & Replacements
Obviously we want you to be happy with every product you purchase from us both online or in store at Garys Cycles. Please do not remove labels from products or dispose of packaging while you are making up your mind as this may affect your ability to return an item.
If you choose to return an item, it must reach us in original unused condition with all labels attached and any packaging that may have formed part of the item i.e. boxed goods. At all times your statutory rights are protected.
Making a Return
In the event that you are not satisfied or have changed your mind, you may return any item or items within 14 days of the dispatch date and, following inspection of the product, we will refund you for the cost of the item minus the outgoing delivery charge via the original payment method used.
Please note that the cost of return is not the responsibility of Garys Cycles. We reserve the right not to accept ‘change of mind’ returns outside of this period. Goods may also be returned in person to our store.
Returns should be posted to:
Garys Cycles, Quay St, Rathquarter, Sligo, Ireland